Terms and Conditions
Welcome to CrossWellCollective website. These Terms and Conditions govern your access to and use of our site, services, and online ordering platform located at crosswellcollective.sbs. By using our site you agree to be bound by these terms. If you do not agree, please do not use the site.
1. About Us
CrossWellCollective operates a pizzeria service delivering delicious pizzas and related items to customers in London, United Kingdom. Our physical address is Pizza Street, WC2N 5DN. You can contact us at +44 20 7946 0958 for any queries related to orders or this policy. The site is provided for personal, non-commercial use unless we have agreed otherwise in writing.
2. Use of the Site
You must be at least 18 years old to place an order or use the service. You agree to provide accurate, current, and complete information when creating an account or placing an order, including billing and delivery details. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.
3. Ordering and Payments
All orders are subject to product availability and our confirmation. Prices are displayed in £ and may change without notice. Taxes and delivery fees, where applicable, will be shown at checkout. We accept accepted payment methods listed on the site. By placing an order, you authorize CrossWellCollective to charge the total amount due for the requested items.
4. Delivery
Delivery is available to specified areas within our service radius. Estimated delivery times are provided for reference only and may vary due to weather, traffic, or other factors. A signature may be required for certain deliveries. Please ensure someone is available at the delivery address to receive the order. If you have specific delivery instructions, please provide them at checkout.
5. Cancellations and Refunds
Orders may be cancelled prior to preparation. Once preparation has begun or the order is out for delivery, cancellations may not be possible. If there is an issue with your order, contact us promptly at +44 20 7946 0958 and we will endeavor to resolve it. Refunds, if applicable, will be issued in the same form of payment used at purchase and to the original account within a reasonable timeframe.
6. Intellectual Property
All content on the site, including text, graphics, logos, images, and software, is the property of CrossWellCollective or its licensors and is protected by copyright and other laws. You may not reproduce, distribute, modify, or create derivative works from any part of the site without our express written consent.
7. Privacy
Our use of your personal information is governed by our Privacy Policy. By using the site, you consent to the data practices described therein and acknowledge that your data may be processed in accordance with applicable laws. Personal data collected through orders is used to process and deliver your meals and to improve our services.
8. Links to Other Sites
The site may contain hyperlinks to third-party websites. We do not endorse or assume any responsibility for those sites, their content, or their practices. Your use of third-party sites is at your own risk.
9. Limitation of Liability
To the maximum extent permitted by law, CrossWellCollective excludes all representations and warranties, and shall not be liable for indirect, incidental, special, or consequential damages arising out of or in connection with the use of the site or the services, including but not limited to refunds, delays, or errors in delivery. Our total liability for any claim arising out of or in connection with these terms shall not exceed the amount paid by you for the order in question.
10. Governing Law and Disputes
These Terms are governed by the laws of United Kingdom, without regard to conflict of laws principles. Any disputes arising from or related to these terms shall be resolved in the competent courts of London or through other dispute resolution mechanisms as agreed upon by both parties.
11. Changes to the Terms
We may modify these Terms at any time. We will provide notice of material changes and the updated terms will be posted on the site with the effective date. Continued use of the site after changes constitutes acceptance of the revised terms.
12. General
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. If you access or use the site on behalf of a company or organization, you warrant that you are authorized to bind that entity to these Terms.
Last updated: 12 August 2024